RETURN POLICY
Your satisfaction is important to us. If you are dissatisfied with your selection, you may return it for an exchange, store credit, or a refund, (excluding shipping and handling fees) for up to 14 days from the delivery date. Returns made after 14 days will not be eligible for refund or exchange. If you wish to return or exchange an item, please email us at: customerservice@needhamlane.com. Without exception, the item must be in its original packaging, be unworn, unused, unwashed, in perfect condition, and include the original packing slip. The customer is responsible for return shipping. We recommend that you insure the package and keep the shipping receipt until the credit is issued. Please note, all sales of items purchased on Sale are considered final. Returns of these items will not be accepted.

ADDITIONAL SHIPPING INFORMATION
International Orders: We currently ship only to addresses in the United States and Canada. Please note that for Canada we have a default shipping charge listed on our website ($27). If your order should qualify for a lower postal rate we will reduce your invoice accordingly. Should you have any questions please contact us: email dan@needhamlane.com or call 413-743-9200.

For international addresses please contact customerservice@needhamlane.com with your order. We will research shipping rates and contact you with information regarding the cost of shipping.

Military/IPO/APO/FPO: Orders are shipped Priority Mail via USPS.

Shipping Time: Delivery time will vary depending upon your geographic location, order date and holiday periods. Typically, we ship within 48 hours. We ship from Massachusetts. Orders are not processed over weekends and holidays.

PAYMENT OPTIONS
Needham Lane accepts Visa, MasterCard and American Express. You can safely enter your credit card information into our secure server, which encrypts all submitted information via SSL. We do not accept personal checks or requests for C.O.D.

SALES TAX
Needham Lane will charge sales tax, as required by law, for orders purchased within and/or shipped to Massachusetts. No sales tax will be applied to addresses in other states.

OUR WEBSITE
While we make every effort to accurately display our products on our website, we can't guarantee the color of the products ordered will exactly match the color that you see on your computer.

USE OF THE WEBSITE
The website design, text, graphics, information content, and other material displayed on or that can be downloaded from this website are the property of Needham Lane and protected by copyright, trademark and other laws and may not be used except as permitted with the prior written permission of Needham Lane

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